piermount values
One group, four core values.
It’s important that every Piermount place has a unique personality and feel to
the venue. As one group with a shared ambition, our core values are what keep
us honest and accountable.
Welcoming
by nature
We’re committed to ensuring that everyone who comes through our doors feels valued, respected, and at home; whether that’s our guests, colleagues, or the communities we serve.
Eyes forward,
play as a team
We embrace a forward thinking mindset, always looking ahead to innovate and improve. Collaboration is at the heart of everything we do, supporting each other without being asked.
Ambition
in action
With ambition, passion, and purpose, we set audacious goals and push boundaries. Curiosity sparks creativity, and together we turn ideas into reality, creating better experiences for our customers and each other.
Pride in ourselves
and our group
Every interaction reflects who we are. We take pride in our personal presentation, our service, and the group we belong to, ensuring that excellence and whole hearted effort shines through in everything we do.
Our ambition: a place for everyone
We want to reclaim hotels and pubs as hubs of genuine human connection. Sharing stories and meals, cracking jokes, hearing actual laughter and listening to live music; pastimes we all hold dear and all deserve more of. Something that can only happen if we help people to feel comfortable, by creating an atmosphere of acceptance. After all, diversity enriches conversations, and our differences are what make us interesting. That’s as true for our people as it is for our customers
Every piermount place is a place for everyone.
Diverse locations,
collective pride.
With venues stretching from our iconic coastline to our idyllic hills, every Piermount place is rooted in a tradition of familial warmth and collective pride – values which have held us in great stead for over 80 years and, we believe, always will.
Our places are made by our people
Every Piermount place is the sum of its parts, but our people make all the difference. We’re proud that they represent us, embodying our personality in their own authentic way, while providing the warmth and welcome everyone can expect across our venues.
It’s why from first impressions to last drinks, we ensure our level of service stays at the highest standard.
The Piermount way
Look the part,
Be the part.
To feel truly welcome, people need to feel like they’re on the same level. Think of every Piermount place like a town square, where no one person belongs more than another; a space where everyone can find authentic connection and feel a sense of familiarity, even if it’s one of our venues they’ve never set foot in before. We show up in different ways for different communities and people, and we’re proud of that, but our ambition always stays the same.
